Case Managers or Care Coordinators can be useful when making decisions about a seniors care. These professionals have developed knowledge of the industry and the wide variety of options that may suit a senior's need. They can be available to help assess the needs of a onetime decision, or move; or help communicate and guide family members through many decisions regarding care of a loved one.
You know it's time for the next step, but you're just not sure what that step should be. These Care Coordinators and Case Managers are there to work with you and your loved ones to help make difficult decisions a little bit easier.
How much experience does this person have? This might not be an area where you want a rookie.
Have other people been happy with this service?
What if my needs change? It would be nice to know that you could call on them for additional help.